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Costco Intermedia logo
Speak To an Expert
woman with business phone service

Save on Cloud-Based Phone Systems from Intermedia

Save on Cloud-Based Phone Systems from Intermedia

Your Costco membership helps connect you with a network of service providers, including Intermedia. For over two decades, Costco has trusted Intermedia to provide their members with reliable, business communication services at member-only prices.

Service
Provided By
Costco intermedia logo

Complete, Reliable Phone Solutions for Your Business

Speak to an Expert M-F 6 a.m. - 6 p.m. PST
1-877-202-5016

Request a Call From an Intermedia Expert Phone Specialist

Give Intermedia a little bit of your information and they will be in touch within one hour

Give Intermedia a little bit of your information and they will be in touch next business day.

Thank you!

Intermedia has received your information and they will contact you within one hour.

Intermedia is currently closed, they will contact you by 10am the next business day.

Information is collected by Intermedia, not Costco, and is subject to Intermedia's privacy policy. Costco does not provide phone services or guarantee products or services offered by Intermedia.

Business Phones + Collaboration Tools

Intermedia serves over 1.4M users by providing professional, reliable phone systems—that only requires a high speed internet connection! That’s why Costco choose them as their choice business communications provider.

Intermedia Unite™ includes:

  • Reliable business phone system
  • Mobile and Desktop applications
  • Unlimited local and long distance calling within the contiguous 48 United States
  • Collaboration tools
  • Professional Exchange Email
  • J.D. Power-certified 24/7 technical support1

1 J.D. Power 2018 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com .

What Is a Cloud-Based Phone System and How Will It Help My Business?

2 line phones

Streamlines business communication by allowing employees to access their work from anywhere, at any time, on virtually any device.

business phone

Replaces complicated, costly landline systems that are difficult to manage and maintain.

business phones

Costs less than conventional systems2 and provides many more features, such as call transfer to remote employees.

2 Savings based on a comparison of fees charged by Intermedia without Costco Member pricing for cloud-based service and system.

2 line phones

Includes communication and collaboration features to meet the ever-changing needs of your business.

phone service

Free Business Phone

Costco members receive one free business phone for each user account with one year of paid service.3

  • Two eligible models to choose from
  • Suitable for everyday use with sleek, modern designs and intuitive displays
  • Preprogrammed and ready to use, right out of the box.

Members may also opt for a $75 instant rebate per user purchased to use on higher end phones that provide more features and functionality.3

3 Valid for one free business phone (Specific Models Only – Polycom VVX 250 or Yealink T46S) or a $75 "Instant Rebate" applied toward the purchase of any other phones Intermedia offers at the time of purchase. One free phone or rebate is available for each Intermedia Unified Communication user created on the account with one year paid service. Instant rebate only applies to phones, doesn't apply to service. Prorated value of each phone or rebate must be repaid if full year of service is not maintained for each account. Costco member pricing starts at $24.99 per user per month. Shipping fees apply. Service provided by Intermedia.

Costco Members Receive Additional Value, Including:

Special Costco Pricing

You’ll receive low monthly pricing starting at just $24.99* per user. Plus, you’ll also receive discounts on fax lines, toll-free numbers and more.

Professional Business Email

Exclusive to Costco Members, Intermedia Unite includes and enterprise-grade mailbox for each user that contains your company name.

Toll Free Number

Exclusive to Costco Members, receive a toll free number plus 200 minutes per month to use for your business or marketing campaign, included at no extra charge.

Special Hardware Pricing

Get additional hardware at an exclusive member-only price, with Executive members enjoying our most premium rates available.

*Service provided by Intermedia

Calculate Your Savings4

Members can save an average of 48% on their phone bill over traditional phone service by switching to Intermedia Unite. How? Through a combination of low service costs, inclusion of multiple communication tools, and the elimination of many hardware costs and yearly maintenance fees. Your business also will benefit from fewer costly interruptions and repairs.5

Enter your own specifications in the Cost Calculator below and see how much you can save.

Compare User Fees

How many phone lines?

15
1 100

How many users?

15
1 100
Monthly Recurring Charges Current Provider
(per line)
Intermedia
(per user)
Line Fee $

$ 24.99

Local Fee $

$ - -

Long Distance Fee $

$ - -

Total Carrier Fees $

$ 3.01

Monthly Recurring Charges
Current Provider
(per line)
Intermedia
(per user)
Line Fee
$ $24.99
Local Fee
$ $ - -
Long Distance Fee
$ $ - -
Total Carrier Fees
$ $3.01

Total Monthly Fees

Current Provider

$997.65

Intermedia

$420.00
58%

Monthly Savings4

Compare Hardware Costs

How many desk phones do you have?

15
1 100
Hardware costs Current Provider Intermedia
Desk Phone6 $

$ 0.00

Total Desk Phone Costs $  1,791

PBX System7 $

$ 0.00

Yearly Maintenance Costs
(Typically 10% of hardware costs)
$

$ 0.00

Hardware Costs
Current Provider Intermedia
Desk Phone6
$ $0.00
Total Desk Phone Costs
$  1,791
PBX System7
$ $0.00
Yearly Maintenance Costs
(Typically 10% of hardware costs)
$ $ 0.00

6 Intermedia offers a free business phone for every user with one year paid service – A $179.99 value.

7 Varies by model. This number represents the average cost faced by Intermedia customers in this study.

Total Hardware and Systems Costs

Current Provider

$5,926.44

Intermedia

$0.00
100%

Monthly Savings4

No hardware investment necessary

Other System Costs

Yearly Maintenance Costs Current Provider Intermedia
Yearly Maintenance Costs
(Typically 10% of hardware costs)
$

$ 0.00

Other Collaboration Tool Costs
Monthly video conferencing and online
meeting subscription per user
$

$ 0.00

Monthly File Sharing Subscription per
user
$

$ 0.00

System Costs
Current Provider Intermedia
Yearly Maintenance Costs
$ $0.00
Video Conferencing Costs
$ $0.00
File Sharing Costs
$ $0.00
100%

Savings4

No maintenance fees

4 The cloud phone system savings calculator only provides an estimate of your potential savings and is used for illustrative purposes only. The estimate is non-binding on Intermedia, Costco or any other party. Your actual experience with Intermedia’s cloud phone service may vary from the estimate presented by the calculator.

5 Based on Vault Research study commissioned by Intermedia. Sampling 98 commercial telephone bills from 30 traditional phone service providers, Vault found that the Costco member price for Intermedia's service represents, on average, a 48% savings relative to the base fee per user per line reflected in the phone bills for traditional phone service, excluding taxes, regulatory fees and other fees and surcharges.

Make the Switch to a Reliable Cloud Phone System, Built for Your Business

Over the years, Intermedia has been the choice for thousands of Costco members and business owners who want reliable service, quality calls, flexible communication choices and clear pricing.


Upgrading to a cloud-based system is easy. Business owners or IT specialists don’t need to worry about making a mistake or setting up a complicated system alone. Intermedia makes switching systems simple and straightforward.

As a business owner, you have enough to worry about. Your phone system just needs to work. Intermedia provides a highly reliable system that helps to ensure once your system is set up, your phones will stay up. And if the power does goes out, it’s not a problem – your calls can be routed to a preselected set of mobile devices via the mobile app, so you can stay connected to your customers no matter what.

Be at the center of your business communications

phone service

Communicate Your Way

Stay connected from any device, in the office or on the go.

Unite Mobile App

Unite Mobile App

Extends your business phone to your mobile device so you never miss important calls or have to give out your personal number. Continue team chats, see voicemails and more.

Powerful Business Phone System

Powerful Business Phone System

Everything a small business needs – crystal clear call quality, easy set up and install, flexible mobility options, 90+ calling features and scalability as you grow.

Unite Desktop App

Unite Desktop App

Extend the capabilities of your desk phone. Make and receive calls with one click, chat with colleagues, share files and start meetings all from one central application.

Simple
and Easy Setup for Long-Lasting Value for Your Business

1

Call Intermedia to sign up for reliable cloud-based communications service.

2

Receive your preconfigured phones and activate your service online with one click.

3

Download and install your mobile and desktop apps.

4

Work with our onboarding team to get your service up and running quickly.

5

Plug your phones into your data jacks and begin making and receiving calls.

Speak to an Expert

877-202-5016

Features for Businesses of Every Size, in Any Industry

Get the key communication and collaboration features your business needs with Intermedia Unite – at a member-only price.8 Here are just a few:

  • Phone service for single or multiple office locations
  • Flat, per-user rate with unlimited local and domestic long distance
  • Call transfer, hold, park and voicemail transcription directly to mobile application or email
  • Unite Mobile App – place and receive calls on your mobile phone as if you are in the office.
  • Unite Desktop App – Chat with colleagues, share files, start a meeting or place a call, all from one central application
  • Business-grade Email – Level up your business presence with professional email that contains your company name so you can promote your business every time you push send.
  • Toll Free number with 200 minutes per month included
  • HD video and web conferencing with screen sharing capabilities to make meetings more collaborative and productive with Intermedia AnyMeeting®
  • Full-featured file collaboration for on-the-go access to the latest versions of important files with Intermedia SecuriSync®
  • Intermedia’s J.D. Power-certified 24/7 technical support8

8 Savings based on a comparison of fees charged by Intermedia without Costco Member pricing for cloud-based service and system.

mutli line phone systems small business

A Phone System That Grows As You Grow

cloud-based phone system

Intermedia works with businesses of all sizes, from companies with one or two employees to customers with thousands of users. The common denominator across all businesses is that everyone is busy and cannot afford to miss calls, wrestle with wires, hunt for files, or fall behind the competition.


Intermedia also prioritizes versatility, because when businesses grow, the phone system typically grows, too. Intermedia Unite makes scaling your cloud-based communications system simple and seamless, so you can easily add users and phones without having to overhaul a costly hardware system. Adding a team of remote employees? No problem. Intermedia Unite keeps everyone connected.

Intermedia Has J.D. Power-Certified Support9

Intermedia Has J.D. Power-Certified Support9 For the third year in a row, Intermedia is proud to have been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. Intermedia is committed to making every customer experience a Worry-Free Experience.

From the first time you reach out for information to every customer service request down the road, Intermedia and its J.D. Power-certified 24/7 support9 team will have your back.

9 J.D. Power 2018 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

business phone service representative

Questions? Speak to an Expert

Give Intermedia’s expert phone specialist a call or fill out the form on the right and they can customize a quote to your personal needs as your business grows.

Speak To an Expert
877-202-5016

Request a Call From an Intermedia Expert Phone Specialist

Give Intermedia a little bit of your information and they will be in touch within one hour.

Give Intermedia a little bit of your information and they will be in touch next business day.

Thank you!

Intermedia has received your information and they will contact you within one hour.

Intermedia is currently closed, they will contact you by 10am the next business day.

Information is collected by Intermedia, not Costco, and is subject to Intermedia's privacy policy. Costco does not provide phone services or guarantee products or services offered by Intermedia.

Intermedia Unite, AnyMeeting and SecuriSync are registered trademark of Intermedia.net, Inc. in the United States and/or other countries.

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